Cancellation policy
Subscription & Cancellation Policy
Subscribe & Save
When you choose "Subscribe & save 20%", you get 20% off every order and your Haldrow Soft Denture Reliner is delivered automatically on the schedule you pick: every 5, 10 or 15 weeks.
How billing works
Your first order is charged at checkout. After that, the same payment method is charged automatically on each delivery date at the subscription price shown at checkout, until you cancel. Shipping and taxes, if any, are added to each order.
No commitment. Cancel anytime.
There is no minimum number of orders and no cancellation fee. You can cancel whenever you want, in less than a minute:
- Sign in to your account at haldrow.com (click the account icon and enter your email).
- Click "Subscriptions".
- Choose your subscription and click "Cancel subscription".
Your cancellation takes effect immediately and you will not be charged again.
Prefer to pause instead?
From the same page you can also pause your subscription, skip your next delivery, change how often it arrives, or update your address and payment method.
Timing
To avoid being charged for your next delivery, cancel, pause or skip before your next billing date. Orders that have already been charged and processed will still ship.
60-day money-back guarantee
Every order, including subscription orders, is covered by our 60-day money-back guarantee. If Haldrow doesn't work for you, contact us within 60 days of receiving your order and we'll refund you in full. See our Refund Policy for details.
Need help?
If you have any trouble cancelling or managing your subscription, email us at info@haldrow.com and we'll take care of it for you within one business day.